| Contents |
| How to
Use this Book |
1. Where
We Are Today
2. Patterns in
Maintenance
3. Strategic
Assessment
of maintenance Options |
| Patterns |
| 4. Selling
Maintenance Improvement
to the Whole Organization |
| 5. How
Assets Deteriorate |
| 6.
Estimating Maintenance
Budget for Buildings and Equipment |
| 7.
Evaluating Maintenance
- Two Questionnaires |
| 8.
Benchmarking Maintenance |
| 9. How to
Evaluate Worker
Productivity |
| 10.
Maintenance Budgeting |
| 11. Life
Cycle Costing |
| Strategies |
| 12. The
Science of Customer
Service |
| 13.
Reengineering Maintenance |
| 14.
Contracting, Outsourcing |
| 15.
In-Sourcing |
| 16.
Guaranteed Maintainability |
| 17.
Maintenance Quality
Improvement |
| 18. ISO
9000 and Its Relation
to Maintenance |
| 19.
Techniques for Continuous
Improvement in Maintenance |
| 20.
Improving Maintenance
Reliability - RCM |
| 21.
Accounting Issues of
Maintenance |
| 22.
Maintenance Information
Flow |
| 23.
Capturing Maintenance
Information |
| 24. What
is PM? |
| 25. How to
Install and Run
a PM System |
| 26. PM
Task List Development |
| 27.
Predictive Maintenance |
| Support
for Maintenance
Strategies |
| 28.
Projects that Put You
in the Driver's Seat |
| 29. Use of
Statistics in
Maintenance |
| 30.
Planning |
| 31.
Project Management |
| 32.
Estimating Job Duration |
| 33.
Maintenance Scheduling |
| 34. CMMS -
Computerized
Maintenance Management Systems |
| 35.
Maintenance Parts and
Part Vendors |
| 36.
Maintenance Stockroom
and Inventory Control |
| 37. The
Internet and Maintenance |
| 38. How
Maintenance Interfaces
to Other Departments |
| 39.
Elements of Maintenance
Leadership |
| 40. Craft
Training of Maintenance
Workers |
| 41.
Special Issues of Factory
Maintenance |
| 42.
Special Issues of Fleet
Maintenance |
| 43.
Special Issues of Building
Maintenance |
| 44.
Special Issues of Field
Service |
