Contents:
Measuring the Return on Investment: A Search for Best Practices.
ROI Model. 
Collecting Post-Program Data.
Isolating the Effects of Training.
Converting Data to Monetary Benefits.
Tabulating Program Costs.
Calculating the Return. Identifying Intangible Measures.
ROI at Multiple Levels.
Implementation Issues.
Appendix.
Index.
Return on Investment in Training and Performance Improvement Programs
by Jack J. Phillips, Ph.D., 246pp., 1997, 2nd edition, ISBN: 0750676019
Proven step-by-step manual for calculating the financial return on investment 
Turn your human resource department into a profit center using this proven, user-friendly return on investment calculation process, which is based on almost 20 years of development and refinement.

This results-based approach to calculating the return on investment in training and performance improvement programs is essential to HR professionals who want to demonstrate the financial contributions and returns of their programs. 

     Return on Investment in Training and Performance Improvement Programs presents every step in the process. The final step, calculating the return on investment, includes simple-to-use computations that do not involve complex formulas, lengthy equations, or complicated methodologies.
Jack J. Phillips, Ph.D., is president of Performance Resources Organization, an international consulting firm focusing on human resources accountability.
$39.95

Return on Investment in Training and Performance Improvement Programs - $39.95 each
 


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