• Interpersonal competency activities develop the one-on-one skills and behaviors essential to effective relations with team members
• Team development activities give you everything you need to work with leaders on skills for understanding and nurturing the team...managing its conflicts...and facilitating its learning
• Performance management.  Use these activities to show leaders how to help team members keep their eyes on the larger business picture and their role in it with topics that include business planning, accountability, effective meetings, decision-making and more
• Boundary management activities enable leaders to help team members interact successfully with people outside the team -- including other departments, top management, suppliers and customers

You also see how to implement a unique new process for certifying team leaders into your organization's performance appraisal process to keep leaders on the training track.