|
Achieve Lasting Process
Improvement
- $72.00
 |
Methods of improving business processes are
developed on an ongoing basis, but few are successful. Common problems
encountered include the failure of processes to meet expectations and the
inability to sustain or replicate these business processes.
Involvement of personnel at grassroots level, as
well as at management level, is essential in implementing effective process
improvement methods.
The authors present a step-by-step approach to
the issue of effective process improvement, offering more than 200 tips and
guidelines as well as addressing specific common problems and issues.
The strategy presented is to take a broad and
intuitive, but learned view of process improvement methods, and the tactics
expounded are based on guidelines, common faults, and lessons learned.
The authors disparage process improvement
operations that depend on jargon and the support of just upper management, and
promote grassroots involvement and self-sustaining measurement, making this an
essential guide for all with involvement in process improvement |
