a Root Cause Analysis: Improving Performance for Bottom Line Results
- A Book Review from Maintenanceresources.com
a
by Bret Ridgway, TWI Press? www.maintenanceresources.com
a     In business these days plant engineering and maintenance personnel are seemingly faced with a never ending stream of ?programs of the month?.  Is Root Cause Analysis (RCA) another in a long line of these passing fads, or is it a practical, implementable tool that will have staying power?
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     In their book, ?Root Cause Analysis: Improving Performance for Bottom Line Results,? authors Robert J. Latino and Kenneth C. Latino of the Reliability Center, present a step-by-step action plan on how to properly construct and implement a root cause failure analysis program.  Unlike many ?pie in the sky? programs that offer outstanding results only if things are operating in a perfect world and ignore the possible pitfalls, the authors don?t hesitate to discuss the risk factors and roadblocks that must be overcome in order for an RCA program to be successful.
     Not only do they cover the roadblocks, they offer specific how-to tips to help you overcome them in your facility.  From Chapter 1, ?An Introduction to Root Cause Analysis,? to Chapter 10, ?Automating Root Cause Analysis: The Utilization of PROACT?, the authors literally lead you by the hands on how to properly perform RCA.  Every potential pitfall is exposed and solutions offered to help you in your quest.
     I was particularly impressed with the emphasis that RCA should be used as a tool to help correct on-going problems that are sucking dollars from your organization a few thousand (or more) at a time.  The natural tendency, in many cases, is to enact RCA in response to a catastrophic event.  But it is the on-going problems that largely go unnoticed because they have become an accepted cost of doing business that one should really focus on.  In fact, many of these on-going problems may not even appear in your CMMS ? they?re that much an accepted maintenance cost.
     Will an RCA be conducted when a catastrophic event occurs?  Of course it will.  But an organization that overlooks the potential return on investment from also focusing on the on-going problems is wasting a lot of money and manpower.
     Is a proper RCA easy or inexpensive to conduct?  No.  Like anything else, to do it properly and gain maximum benefit you will have to invest manpower and money.  But with documented ROI?s in some instances ranging from 3200% to 17,900% you must certainly stand up and take notice of the potentially powerful impact of a properly conducted and implemented RCA.
    This book, ?Root Cause Analysis: Improving Performance for Bottom Line Results? should, in my opinion, be a standard part of any RCA practitioners ?toolbox.?  It reads easily and was readily understandable, even by an admitted RCA novice like myself.
     I can?t comment on the strengths and weaknesses of the Reliability Center?s own PROACT software as an RCA automation tool, as I have not evaluated other packages.  But I would certainly agree that the automation of the RCA process in some way will be very important for RCA to remain a positive tool for organizations on a long-term basis.
     On a side note, I want to highly commend ISPAT Inland of East Chicago, Indiana, Eastman Chemical of Kingsport, Tennessee, and LYONDELL-CITGO Refining of Houston, Texas, for their sharing of their RCA case studies in the book.  It is these real-life examples that bring things together and help give other organizations an ?I can do it too!? attitude.


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The book is published by CRC Press and sells for $79.95.  It is available from most technical and on-line bookstores, including our bookstore here at maintenanceresources.com.  Whoever you pick it up from, if you?re an RCA practitioner or thinking about implementing RCA this book should be a standard part of your resource library.
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